Privacy Policy

What we collect

• Orders: name, phone number, delivery address, and order details when placing an order via LINE or WhatsApp.
• Waitlist: email address when you subscribe to be notified of new batches.

We do not collect payment information — all payments are handled in person (cash or transfer).

How we use it

• Order information is used solely to process and deliver your order.
• Waitlist emails are used only to notify you when a new batch is available.

We do not sell, rent, or share your personal data with third parties.

Facebook & LINE integration

Our Facebook Page uses the Meta Graph API to publish product posts. Our LINE Official Account is used to receive orders and communicate with customers. These integrations do not access or store any visitor data beyond what you voluntarily send us. We do not run ads or use tracking pixels.

Cookies & tracking

Our website does not use cookies, analytics trackers, or any third-party tracking scripts.

Data retention

• Order information is kept for 12 months for accounting purposes.
• Waitlist emails are kept until you unsubscribe or request deletion.

You may request deletion of your data at any time by contacting us.

Your rights

Under Thai PDPA (Personal Data Protection Act), you have the right to access, correct, delete, or withdraw consent for your personal data. Contact us to exercise these rights.

Contact

For any privacy-related questions: contact@sweet-pookie.com